CONDITIONS

BASIC CONDITIONS
  1. New Arrivals can check into the hostel from 14:00 to 23:00 (2:00PM - 11:00PM) every day;

  2. Departing guests must remove all belongings from their rooms by 11:00 AM;

  3. You are required to pay on arrival by cash, credit card, or debit card. We accept VISA, MAESTRO and MASTERCARD;

  4. Valid identification is a requirement. We accept  Passport or Photo ID;

  5. Children till 18 years can stay in the hostel under parents' or authorized representative's supervision;

  6. Children till 7 years can stay for free in their parents' room, if they do not occupy a separate bed;

  7. Pets are allowed for an extra cost. They must be clean and quiet. It is not allowed to keep pets in the dormitory rooms;

  8. It is not possible to put an extra bed in the dormitory room;

  9. Smoking is not permitted. Any guest found smoking in the hostel will be fined 35 EUR, asked to leave and will not receive a refund;

  10. Consuming alcohol in the common areas of the hostel is allowed. But only in reasonable quantities;

  11. Stag or hen parties at the hostel are not permitted;

  12. Guests should be quiet in the common areas and in their rooms from 11 PM till 8 AM;

  13. You must return the keys on the day you move out. In case your room key is lost, a 10 EUR fine will be charged;

  14.  If the guest wants to check-in earlier that 2 PM or if he wants to leave the room later than 11 AM, it counts as a new reservation and has to be paid in full;

  15.  If the guest isn’t in the hostel on the departure day from 11 AM, staff has the right to remove the belongings of the guest from the room and leave them in the luggage storage.

     

     

     

     

     

     

     

     

     

SAFETY
  1. Riga Hostel’s staff has the right to refuse a reservation if the guest is under strong influence of alcohol or drugs, acts aggressive and rude, endangers the safety of the guests and the staff, does not meet a personal hygiene standards, looks suspiciously or does not respond to reprimands. Hostel staff has the right to call the security. Guests who have been evicted will not receive a refund;

  2. Guests will be expected to reimburse the hostel for any damages caused by inappropriate behavior. To avoid misunderstandings, guests are asked to report reception about any damage in the room;

  3. Guests are prohibited to bring unknown, unregistered persons and prostitutes to their private rooms or dorm rooms. If it happens, hostel staff has the right to refuse the reservation with no refund;

  4. Secure lockers for laptops and small valuable items are located in the each dorm room. It is the guest's responsibility to ensure that their personal belongings are secure. Hostel is not responsible for any theft, loss or damage to any personal items;

  5. Riga Hostel offers a locked parking place at the sister hostel – Central Hostel (7-minute walk). However, the guest's responsibility is the safety of the car, motorcycle or bicycle. Both of the hostels are not responsible for any theft or damage.

     

     

     

     

     

     

     

     

     

RESERVATIONS
  1. A booking for over 10 persons is considered a group booking and cannot be booked through reservation systems. You should send us an e-mail first to hostel@rigahostel.com.lv. Prepayment for group reservation is required;

  2. Riga Hostel is not meant for a long-term living. Hostel staff has the right to refuse the reservation, which is longer than 14 days. If you want to stay longer than 14 days, please contact us via e-mail;

  3. Riga Hostel can't be a temporary home. It is an accommodation for tourism purposes only.

     

     

     

     

     

     

     

CANCELLATIONS
  1. If the reservation is cancelled after the reservation system’s defined date, you will be charged 100% of your stay;

  2. In case of a no-show, your credit card is charged 100% of your stay;

  3. If the guest has made a non-refundable payment, but cancels the reservation, no refund is possible;

  4. Reservations which have been made through e-mail or by phone should be canceled at least 24 hours before arrival date.

     

     

     

     

     

     

     

     

PRICES
  1. Riga Hostel has seasonal and low-seasonal price system;

  2. On Fridays and Saturdays prices are higher than on weekdays;

  3. The prices are variable and can differ from those previously.

 

VISA CONFIRMATION

If you need a VISA confirmation from Riga Hostel, you have two options: 

1) You can write us an e-mail to reception@rigahostel.com.lv. We will send you an invoice including full  reservation price.  Afterwards you can pay using bank transfer. Only when the payment is received, we are allowed to send you a VISA confirmation.

 

 

 

 

 

Merķeļa iela 1, Rīga, LV-1050, Latvija

+371 22337884

+371 67224520

 

 

 

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